Lead Head NZ - Terms and Conditions

1. Introduction Welcome to Lead Head NZ. By accessing our website (www.leadheadnz.com) and making a purchase, you agree to the following terms and conditions. Please read them carefully.

2. Shipping Policy

• We ship within New Zealand and selected international destinations.

• Orders are processed within 3 business days.

• Shipping costs vary based on location and order size and will be calculated at checkout.

• Estimated delivery times are 3 business days for domestic shipping and 2 weeks for international shipping.

• Lead Head NZ is not responsible for delays caused by couriers, customs, or unforeseen circumstances.

3. Returns and Refunds Policy

• If you are not satisfied with your purchase, you may return it within 30 days of delivery.

• Items must be unused in new condition.

• Refunds will be processed once the returned item has been inspected.

• Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.

• Custom or personalized orders are non-refundable unless faulty.

4. Quality Assurance

• We take pride in the quality of our products and ensure they meet high standards before shipping.

• If you receive a defective or damaged item, please contact us within 7 days of delivery for a replacement or refund.

• Lead Head NZ reserves the right to determine whether an item is defective or meets quality standards.

5. Customer Data Safety

• We respect your privacy and are committed to protecting your personal information.

• Customer details provided during transactions are used solely for processing orders and improving our services.

• We do not sell, trade, or share your information with third parties without your consent, except where required by law.

• Our website employs secure encryption to protect your data.

6. Secure Payments and Card Data Protection

• Lead Head NZ prioritizes the security of your online transactions.

• All payment transactions are processed through secure and trusted third-party payment gateways that comply with industry security standards.

• We do not store or have access to your credit card information.

• Our website uses SSL encryption to safeguard your personal and payment data from unauthorized access.

7. Changes to Terms and Conditions

• Lead Head NZ reserves the right to modify these terms at any time.

• Customers will be notified of any significant changes through our website.

8. Contact Information For any inquiries regarding these terms, please contact us at leadheadnz@gmail.com.

By purchasing from Lead Head NZ, you agree to these terms and conditions.